Your data protection rights under UK GDPR
Last updated: 15 June 2026
maple-jay is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle personal data in accordance with these regulations and explains your rights as a data subject.
maple-jay acts as the data controller for personal information collected through our website and services. As the data controller, we determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection legislation.
Contact details:
maple-jay
47 Division Street
Sheffield, S1 4GE
United Kingdom
Email: [email protected]
We process personal data only when we have a lawful basis to do so. The lawful bases we rely upon include:
Where you have given us explicit consent to process your personal data for specific purposes, such as receiving marketing communications. You may withdraw consent at any time by contacting us.
Processing necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract. This includes processing data to provide our financial consultation services.
Processing necessary for compliance with a legal obligation to which we are subject, such as maintaining business records or responding to lawful requests from authorities.
Processing necessary for our legitimate interests or the legitimate interests of a third party, where those interests are not overridden by your rights. This may include processing for business administration, improving our services, or ensuring network security.
As a data subject, you have the following rights:
You have the right to be informed about the collection and use of your personal data. This notice, along with our Privacy Policy, provides this information.
You have the right to access your personal data and obtain a copy of the information we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.
You have the right to have inaccurate personal data rectified or completed if it is incomplete. We aim to process rectification requests within one month.
Also known as the "right to be forgotten", you may request deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purpose it was collected, where you withdraw consent, or where the processing was unlawful.
You have the right to request restriction of processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you do not want erasure.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to processing based on legitimate interests, processing for direct marketing purposes, and processing for research or statistical purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We do not currently use automated decision-making processes.
To exercise any of your data protection rights, please contact us at [email protected] with a clear description of your request. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month, though this period may be extended by two further months where requests are complex or numerous.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We do not routinely transfer personal data outside the United Kingdom. Should any transfer become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.